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About Our Grades
Data sources, methodology, and dispute policy
Where the data comes from
Every grade on MassNursingHomeReport.com is calculated directly from the CMS Provider Data Catalog — the same federal dataset used by Medicare.gov, U.S. News & World Report, and state health departments nationwide. We do not generate, estimate, or supplement any data point. Every number traces directly to a CMS source record.
Dataset
What it contains
Updated
NH Provider Information
Staffing, star ratings, ownership, beds, MassHealth acceptance
Quarterly
NH Quality Measures
Quality star ratings, HAI rates, clinical outcome measures
Quarterly
SNF Value-Based Purchasing
National VBP rankings, incentive payment scores
Annual
How grades are calculated
Each facility receives a composite score (0–100) based on seven CMS-reported metrics, weighted by clinical significance. Grades are assigned by Massachusetts percentile rank — every grade reflects how a facility compares to all 341 licensed nursing homes in the state, not to a national average or an arbitrary cutoff.
Metric
Weight
Direction
RN staffing hours per resident day
20%
Higher better
Health inspection star rating
20%
Higher better
Total nurse staffing hours per resident day
15%
Higher better
Staff turnover rate
15%
Lower better
Quality measure star rating
15%
Higher better
Deficiency citations (3-year rolling)
10%
Lower better
Civil monetary penalties (3-year rolling)
5%
Lower better
Grade thresholds (Massachusetts percentile rank): A Top 20%B Next 20%C Middle 30%D Next 20%F Bottom 10%
Why this methodology holds up
Our methodology mirrors the weighting priorities in CMS's own Five-Star system and is grounded in published clinical research on nursing home quality. Three principles make every grade defensible:
Every input is CMS-reported — no data is generated, estimated, or adjusted by MassCareGuide
Every weight reflects published clinical evidence — RN staffing and inspection results are weighted highest because research consistently identifies them as the strongest predictors of resident outcomes
Every grade is a relative rank — a D grade means the facility is in the bottom 40% of Massachusetts nursing homes by federal metrics; it is a factual statement, not an editorial judgment
A facility cannot dispute its CMS data on this platform — it can only dispute it with CMS directly. If CMS updates the underlying record, our grade updates automatically at the next quarterly release. This is the same position taken by Medicare.gov, U.S. News & World Report, and every major nursing home rating platform.
Facility dispute and correction policy
Any licensed Massachusetts nursing home may submit a written grade appeal to info@willmasshealthpay.com. Appeals are reviewed within 10 business days.
✓ GROUNDS FOR CORRECTION
Mathematical error in composite calculation
Wrong CMS facility record used
Data from a prior quarter applied in error
✗ NOT GROUNDS FOR GRADE CHANGE
Disagreement with CMS star ratings
Belief CMS data does not reflect current operations
Comparison to other facilities or national averages
Data update schedule
MassNursingHomeReport.com publishes a new data release within 30 days of each CMS quarterly update (January, April, July, October). Each release includes a full recalculation of grades across all 341 Massachusetts facilities and a quality review before publication. The current data quarter is displayed on every page.
Frequently Asked Questions
Is the composite score calculation auditable?
Yes — completely. The full calculation for every facility is published on this site. For each of the seven metrics, you can see:
The raw CMS value — the exact number reported by the facility to CMS (e.g. 0.60 RN hours per resident day)
The Massachusetts percentile rank — how that value compares to all 341 licensed MA nursing homes (e.g. 50th percentile = 50/100)
The weight applied — the clinical importance assigned to that metric (e.g. 20% for RN staffing)
The weighted contribution — the exact points that metric adds to the composite score (e.g. 50 × 0.20 = 10.0 points)
The composite total — the sum of all seven weighted contributions
There is no black box. Every number in the composite score traces directly to a CMS source record and a published formula. Any facility, family, attorney, or regulator can verify the arithmetic independently using the published methodology and the CMS Provider Data Catalog.
Can a facility dispute its grade?
The grade methodology is fully transparent and published — but grades are not changeable simply because a facility disagrees with them. There are exactly three grounds for a grade correction:
Mathematical error — if we made an error in the composite calculation, we correct it within 10 business days
Wrong CMS record — if we used the wrong facility's data, we correct it immediately
Prior quarter data applied in error — if we used an outdated dataset, we correct it
A facility cannot dispute its CMS data on this platform. If a facility believes its CMS-reported staffing hours, deficiency count, or star rating is wrong, the correct process is to dispute that record directly with CMS and the Massachusetts Department of Public Health — not with MassNursingHomeReport.com. When CMS updates the underlying record, our grade updates automatically at the next quarterly release.
Can a facility dispute the methodology itself?
The weighting formula, percentile ranking approach, and grade thresholds are all published in our full technical specification (Version 1.0, Q3 2026) and reviewed annually by the PAIGE Standards Committee. A facility may disagree with our weighting choices — that is a legitimate academic debate — but changing the methodology would affect every facility equally, not just one. Our methodology mirrors the priorities embedded in CMS's own Five-Star Quality Rating System and is grounded in published clinical research.
This is the same position taken by Medicare.gov, U.S. News & World Report, and ProPublica's Nursing Home Inspect — all of which publish nursing home quality grades based on CMS data without allowing individual facilities to override the methodology.
How do I submit a grade appeal?
Any licensed Massachusetts nursing home may submit a written grade appeal to info@willmasshealthpay.com. Appeals are reviewed within 10 business days. Please include your facility name, CMS Certification Number (CCN), and a description of the specific calculation you believe is in error.
MassNursingHomeReport.com · Published by Ike's Wells LLC · In connection with PostAcute Intelligence Group for Excellence (PAIGE) · For informational purposes only